We were finally reconnected today after 2 weeks. Phew! A technician finally came to the house. Looked at the wifi box, scratched his head and left. He came back 10 minutes later (after plugging us back in at the exchange, which is what we said from day 1) and got it working again. I think there'll be some complaining to do. We can get back to normal and continue melting in this heatwave. It's a little cooler down by the lake where we've been today and probably tomorrow too. Sam is really getting into this swimming thing.